Fast Shipping Internationally and within Cyprus | 10% OFF ON ORDERS OVER 40€ COUPON CODE: DISCOUNT10

Shipping Policy

This Shipping Policy explains how we process, prepare, and deliver orders placed through our online store operated by PREHISTORIC TREASURES (AMAROX COMPANY LIMITED).

Please read this policy carefully before placing an order.

Delivery Options

We offer the following delivery options:

  • Pick-up from our shop (Cyprus) — FREE, ready in 1–10 working days
  • Pick-up from courier pick-up point (Cyprus) — delivery in 1–10 working days
  • Local home delivery (Cyprus) — delivery in 1–7 working days (not available in some remote areas)
  • International shipping — delivery in 7–30 working days, depending on destination country

Delivery times are estimates and may vary depending on order volume, courier delays, public holidays, or circumstances outside our control.

Processing Time

Orders are typically processed within 1–3 working days before being dispatched or made available for collection.

You will receive a confirmation message once your order has been shipped or is ready for pickup.

Shipping Costs

Shipping costs (if applicable) are calculated and displayed at checkout before payment is completed.

Any applicable free shipping promotions will be clearly stated on our website or at checkout.

International Shipping

For international orders:

  • Delivery times vary depending on the destination country and customs procedures
  • Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country
  • We are not responsible for delays caused by customs clearance

Delivery Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

  • courier delays
  • customs procedures (for international orders)
  • high seasonal demand
  • unforeseen circumstances (weather, strikes, etc.)

We are not responsible for delays outside our reasonable control.

Undeliverable or Incorrect Address

Customers are responsible for providing accurate and complete delivery information.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

If an order is returned to us due to incorrect address information, additional shipping costs may apply for re-delivery.

Risk and Responsibility

Once an order has been delivered to the provided address or collection point, responsibility for the goods transfers to the customer.

Customers are responsible for collecting their parcels within the courier’s storage timeframe.

Missing or Lost Orders

If your order has not arrived within the estimated timeframe, please contact us so we can investigate with the courier service.

We will work with the courier to resolve any missing or delayed shipment issues.

Contact Us

For any questions regarding shipping or delivery, you can contact us: